We take the guesswork out of grocery shopping. Urban Pantry curates quality food products you can trust, saving you time while helping you stock your pantry with intention.
We source from a mix of trusted local producers and reputable suppliers. Every product is selected based on quality, consistency, and suitability for everyday use—if it doesn’t meet our standards, it doesn’t make it to the pantry.
Once you check out, we review and prepare your order, then dispatch it for delivery. Be sure to check your email inbox for order confirmation and dispatch alert. Should you want to check in with us for an update, simply call or WhatsApp our contact number +254 733 400 421
Delivery timelines depend on your order time. All orders are delivered within the same day or next day, depending on what time you place your order. No deliveries are made Sundays and public holidays.
In order to fit well into your day's schedule, we have made it possible for you to select a delivery time-slot at Checkout. Take a look at our delivery plan for more information.
If something isn’t right—missing items, damaged goods, or incorrect products—contact us as soon as possible. We’ll review the issue and resolve it fairly, whether that means a replacement, refund, or store credit. Take a look at our refunds and returns policy
